Returns & Subscription Cancellation Policy

Returns & Refund Policy

If you wish to exercise your legal rights to reject goods which are damaged or imperfect, you must either return them in person to where you bought them, or, if bought from us directly, post them back to us. If an item or items bought directly from us arrive damaged or imperfect, we will replace the item or, in the event that we are unable to replace the item, or this is unsatisfactory, we may issue a gift voucher for the value of the order or a refund. Refunds are issued at our discretion. All refunds may be subject to an administration fee.

Once you have notified us that you are returning an item, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.

In the event that an item is arranged to be returned, we may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using the goods prior to order cancellation).

Refunds are issued at our discretion. All refunds may be subject to an administration fee.

For further information, please see our Terms & Conditions.

Subscription Cancellation Policy

You can cancel your subscription any time by contacting the office by post, email or telephone: Slightly Foxed Ltd., 53 Hoxton Square, London N1 6PB/ [email protected] / 020 7033 0258 (UK); +44 20 7033 0258 (overseas). The cancellation will come into effect with the end of your current subscription. Unless the circumstances are exceptional, we’re sorry to say we are unable to issue a refund for any remaining issues or books yet to be sent.

Any subscriptions which have been agreed to be paid for by an automatic payment from your securely stored credit or debit card may be cancelled in writing or by phone up to 7 working days prior to the billing date. You will have been informed of the next billing date in writing. If notification of your request to cancel your subscription is received within 7 working days of the next billing date, the subscription cancellation will occur in the next billing cycle (quarterly or annually depending on subscription type).