Slightly Foxed Returns & Subscription Cancellation Policy
Returns & Refund Policy
If you wish to exercise your legal rights to reject goods which are damaged or imperfect, you must either return the item in person to the bookshop where you bought them, or, if bought from Slightly Foxed directly, post the item back to us. If an item or items bought directly from us arrive damaged or imperfect, we will replace the item or, in the event that we are unable to replace the item, we may issue a gift voucher for the value of the order or a refund. Refunds are issued at our discretion. All refunds may be subject to an administration fee.
Once you have notified us that you are returning an item, and we have either received the goods back or, if earlier, received evidence that you have sent the goods back, we will refund any sum debited by us from your credit or debit card within 14 calendar days.
In the event that an item is arranged to be returned, we may make a deduction from your refund for any loss in the value of the goods supplied if the loss is the result of unnecessary handling by you (for example using the goods prior to order cancellation). Refunds are issued at our discretion. All refunds may be subject to an administration fee.
For further information on Slightly Foxed returns and refunds, please see our Terms & Conditions.
Subscription Cancellation Policy
You can cancel your Slightly Foxed subscription any time by contacting the office by post, email or telephone: Slightly Foxed Ltd, 53 Hoxton Square, London N1 6PB/ [email protected] / 020 7033 0258 (UK); +44 20 7033 0258 (overseas). The subscription cancellation will come into effect at the end of your current subscription when the final issue of the magazine is sent to you.
Any Slightly Foxed subscriptions which have been agreed to be paid for by an automatic payment from your securely stored credit or debit card – each quarter for your Slightly Foxed Editions or annually for your subscription to the quarterly magazine – may be cancelled in writing or by phone up to 7 working days prior to the billing date. You will have been informed of the next billing date in writing. If notification of your request to cancel your subscription is received within 7 working days of the next billing date, the subscription cancellation will occur in the next billing cycle for your Slightly Foxed Editions or your Slightly Foxed magazine subscription (the next quarter or year respectively).
Payments for subscriptions are non-refundable so unless the circumstances are exceptional, we’re sorry to say we are unable to issue a refund for any remaining issues or books yet to be sent.