‘What brilliant service from you . . .’

‘I placed my order by telephone on Monday and received my book today. What brilliant service from you. As always the book is a delight to hold, just right to fit in a handbag or to read in bed. The quality is amazing and all the better for being printed in England. The Foxed Quarterly and your podcasts are eagerly awaited also and never fail to impress. I order books to be sent to my son in Germany and your overseas service is equally as good, especially with the added complications post Brexit.’